Complaints Procedure

If you wish to register a complaint, please contact us in writing or by telephone to the following:

Address:
The Complaints Officer
TMG Direct Limited
27 Bridgegate
Rotherham
South Yorkshire
S60 1SN
Tel no: 01709 242927
Email: complaints@themoney-group.co.uk

If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

Address:
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Tel no: 0800 0234 567